In these General Terms of Sale the following terms have the following meanings unless the context requires otherwise:
Affiliated Companies’ means, in relation to the Company, a company in which the Company has a direct or indirect controlling interest, or any holding company of the Company and any company in which that holding company has a direct or indirect controlling interest.
Business Day‘ means a day from Monday to Friday which banks are open for business in England;
Buyer‘ means the corporate entity firm or a person from whom the Company accepts an order for goods.
Company‘ means James Hardie Building Products Limited.
Contract‘ means the agreement made between the Buyer and the Company for the supply of goods which agreement shall be subject to these General Terms of Sale.
Delivery‘ means delivery of any goods to the Buyer or to a carrier arranged by the Buyer or by the Company (at the request of the Buyer).
Insolvency Event’ means:
(a) an encumbrancer taking possession of, or a trustee, administrator, administrative receiver, receiver or similar officer being appointed in respect of, all or a substantial part of the Buyer’s business or assets;
(b) the Buyer becoming unable to pay its debts as they fall due or suspending or threatening to suspend making payments with respect to all or any class of its debts;
(c) the Buyer convening a meeting of its creditors or proposing or making any arrangement or composition with, or any assignment for the benefit of, its creditors or a presenting a petition or convening a meeting for the purpose of considering a resolution for the making of an administration order against the Buyer or other steps being taken for its winding up;
‘Quotation’ means a quotation no older than 28 days at the time the order is received by the Company, or a net price (pre-agreed discount in a distribution agreement).
‘Tax’ means any tax, levy, charge or duty imposed by any governmental entity or authority (including without limitation, Value Added Tax) on or in relation to goods sold to the Buyer.

2.1 These terms operate to the exclusion of all and any terms and conditions issued by the Buyer whether before or after the date these terms come into effect.

3.1 Unless otherwise agreed orders must be in writing and either mailed, couriered, faxed or transmitted by email to the Company. Orders must be made in multiples of standard quantities offered by the Company.
3.2 The Company will use its reasonable endeavours to fulfil accepted orders and will deliver the products at the delivery date confirmed in the order confirmation. Time will not be of the essence. The Company may extend the date for delivery without liability for damages resulting from the delay. .
3.3 f the Company’s ability to fulfil an accepted order is affected by circumstances or events beyond its own direct control the Company may:
cancel the order without liability for breach.
3.4 The Company may accept or refuse any order for goods in its absolute discretion and may make its acceptance of an order conditional upon a satisfactory credit assessment of the Buyer.
35 The Company may perform any of the obligations undertaken by it and exercise and enforce any rights granted to it under the Contract through any Affiliated Company and any act of any Affiliated Company will for the purposes of the Contract be deemed to be the act of the Company.
3.6 The Company’s policy is one of constant improvement and therefore changes of specifications and performance characteristics of the goods may be made by the Company by giving one month’s notice and without incurring liability to the Buyer.

4.1 Prices charged for goods will be according to a Quotation for those goods, if one has been supplied. In the absence of a Quotation, the applicable price will be the Company’s standard prices in effect at the date of order as published by the Company from time to time and available upon request (whether notified to the Buyer or not and regardless of any prices contained in the order). The Company will use its reasonable endeavours to notify the Buyer of price changes at least one month in advance but accepts no liability whatsoever in this regard.
4.2 Unless specifically indicated or arising from the applicable terms of Delivery, prices in a Quotation or elsewhere do not include insurance costs, special packaging at Buyer’s request or Taxes.
4.3 Any reference to resale prices contained in the Company’s standard price lists or other documents are recommended resale prices only and there is no obligation on the Buyer to comply with these recommendations.

5.1 Unless otherwise agreed, Delivery of goods shall take place DDP (Incoterms 2010).
5.2 The goods will be delivered on pallets. At the Company’s request, the Buyer shall return pallets, in good condition, to the Company at Buyer’s costs.

6.1 Upon confirmation of the order the Company may issue its invoice which shall be payable within 30 days as of the date of invoice.
6.2 All payments to the Company will be made without set-off, deduction or counterclaim.
6.3 If the Buyer fails to pay any invoice in full to the Company when due, and in addition to the remedies mentioned in clause 10 of these terms, the Company will be entitled (without prejudice to any other right or remedy it may have) to:
(a) cancel or suspend any further Delivery to the Buyer under any order; and
(b) automatically charge the Buyer interest on outstanding amounts at a rate of 4% above the Bank of England’s base rate from time to time until settlement of such payment has been made in full (irrespective of whether the date of payment is before or after any judgment or award in respect of the overdue amount); and
(c) charge the Buyer the costs of collection.

7.1 Any claims by the Buyer for for shortage or oversupply of goods, or for goods lost or damaged in transit should, together with supporting evidence, be reported to the Company in writing within 2 Business Days of Delivery of the goods on forfeit of doing so at a later time. Damaged goods should remain at the disposal of the Company. Unless proof to the contrary exists, goods shall deemed to have been received if within 10 Business Days from the final confirmed Delivery date no claim has been received otherwise. .
7.2 All warranty claims will be dealt with in accordance with the Company’s claims handling procedure set out in the relevant product warranty.
7.3 The Buyer will without any charge being made therefore refer all third party warranty claims arising from the state or condition of the goods to the Company in writing within two Business Days of the Buyer becoming aware of them and will provide the Company with such information and assistance relating to the assessment and resolution of the claim as shall be reasonable in the circumstances at no charge to the Company. Unless expressly agreed, Buyer is not authorised to deal with warranty claims on behalf of the Company.
7.4 Return of goods to the Company by the Buyer may only be made if the Company has agreed to that return and all such returns will be subject to a handling charge with freight costs and risk remaining the responsibility of the Buyer.

8.1 The responsibility for and the risk of damage, loss or deterioration to any goods will pass to the Buyer upon Delivery.
8.2 Notwithstanding that risk in the goods may pass to the Buyer, property in and title to the goods will not pass to the Buyer until those goods and all other amounts owed to the Company by the Buyer have been paid for in full.
8.3 Until property in and title to the goods passes to the Buyer, the Buyer shall hold the goods on the following terms:
(a) the Buyer will hold the goods as fiduciary and agent for the Company;
(b) the goods shall be stored, in a manner as recommended by the Company, separately from other goods held by the Buyer and in a manner enabling them to be identified and cross-referenced to particular invoices and the Buyer acknowledges that if it should mix the goods with other products or items such that the goods are no longer separately identifiable then the Buyer and Company will be owners in common of the new product;
(c) the Buyer may resell (but may not deal in any other way with) the goods to a third party and pass good title to that third party provided the sale is in the ordinary course of the Buyer’s business and the Buyer holds the proceeds of any resale on trust for the Company;
(d) the Buyer may not resell outside the country it is located in, without the express approval of the Company;
(d) the Buyer grants the Company an irrevocable licence for the Company and any other Affiliated Company, its agents and employees to enter any premises where the goods of the Buyer are stored to ascertain whether any of the Company’s goods are stored there and to inspect, count and/or recover them.

9.1 Subject to these terms and in particular clauses 9.2 and 9.3, the Company warrants to the Buyer that all fibercement products supplied by the Company are free from defects in material and workmanship for a period of 10 years after the date of purchase by the Buyer and comply with the specification agreed with the Buyer.
9.2 Fiber cement products sold by the Company to the Buyer are covered by a product warranty that establishes the extent of the coverage for defects. The content of this warranty is additional to these terms and can be found online (www.jameshardie.eu).
9.3 Except for the warranties and representations made herein, to the extent permitted by law, the Company shall not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect or consequential damages, losses or finesresulting from breach of contract, delays or the sale or use of the goods and the Company will not refund or pay any costs in connection with labour or other expenses in connection with removal or installation of original or replacement Products and the maximum liability of the Company will never exceed the invoice value for the respective products.
9.4 The Buyer shall provide the goods to a third party together with the Company’s health and safety information, installation manual and storing guidelines. In default of doing so the Buyer will indemnify the Seller against any claim made by a third party arising in whole or part from the non supply of such material.

10.1 Without prejudice to any other rights or remedies available to it whether under the Contract or otherwise the Company shall be entitled in its absolute discretion and upon giving to the Buyer written notice of its intention to do so, either to terminate wholly or in part the Contract or any other contract or to withhold, vary or suspend performance of all or any of its obligations under the Contract or any other contract upon the occurrence of any one or more of the following events:
(a) if any sum owing by the Buyer to the Company or its affilated companies on any account whatsoever shall be unpaid after the due date for payment;
(b) if the Buyer shall refuse to take Delivery or collect any of the goods in accordance with the terms of the Contract or any other contract;
(c) if an Insolvency Event occurs;
(d) if the Buyer shall commits any material breach of its obligations under the Contract or any agreement with the Company; or
(e) if the Company in good faith shall have doubts as to the solvency of the Buyer.
10.2 If the Company’s ability to fulfil an accepted order is affected by circumstances or events beyond its own direct control the Company may cancel the order without liability.

11.1 The Buyer licences the use by the Company of any of the Buyer’s intellectual property rights, including any copyright material, patents, registered designs, or trade or identification marks where this is necessary or desirable for the performance of the Contract.
11.2 The sale to and purchase by the Buyer of goods does not confer on the Buyer any licence or right under any copyright, patent, registered design or trade mark which is the property of the Company or Affiliated Companies, except as provided under applicable mandatory law. The Buyer will comply with all reasonable requirements imposed by the Company with respect to the Buyer’s authorised use of the Company’s or Affiliated Companies’ intellectual property in respect of the goods.
11.3 When marketing Company’s goods, the Buyer shall not make any incorrect or misleading statements regarding James Hardie goods. As such, the Buyer shall use official James Hardie marketing material and technical manuals as a reference for its own marketing material. The Buyer shall be held fully liable for making incorrect or misleading statements regarding goods supplied by the Company made by the Buyer (including its agents, employees and subcontractors).

12.1 Each party acknowledges and agrees that:
(a) the Contract represents the entire agreement between the parties relating to the subject matter of the Contract at the date hereof to the exclusion of any terms implied by law which may be excluded by contract and supersedes any previous written or oral agreement between the parties in relation to the matters dealt with in the Contract; and
(b) the Buyer has not been induced to enter into the Contract by any representation, warranty or undertaking not expressly incorporated into it.
12.2 Nothing in these terms shall entitle the Buyer to any priority of supply of goods as against the Company’s other distributors, agents and customers.
12.3 The Company will be entitled to set off against any amount it owes to the Buyer, amounts owed to the Company by the Buyer under the Contract or on any other account.
12.4 All amendments to these General Terms of Sale must be in writing and agreed by both parties.
12.5 Except insofar as the context otherwise requires, each provision herein shall be construed as independent of every other provision, and if any provision hereof is or becomes partially or totally invalid or unenforceable then the validity of the remaining provisions shall not be affected.
12.6 The Buyer shall not assign or delegate the performance of the Contract without the prior written consent of the Company.
12.7 The Contract shall be governed and construed on all respects in accordance with English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Nothing in this clause 12.7 shall limit the right of the Company to take proceedings against the Buyer in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdiction preclude the taking of proceedings in any other jurisdiction, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.