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15 years warranty

15 years warranty


15-year warranty: customers now benefit from extended warranty

From now on all our customers will now benefit from added peace of mind with a full 15-year guarantee on all fibre cement products.
This includes all our exterior façade products with baked on ColourPlus™ technology paint finishing, in addition to our interior building solutions.
For our products, customers can rest assured there will be:

  • no warping, cracking or peeling
  • no rot
  • no damage from adverse climatic conditions or adverse weather events
Our performance building solutions offer major advantages over the alternatives.

For facades, HardiePlank® and HardiePanel® fibre cement cladding will stand the test of time, ensuring major advantages over alternative solutions such as uPVC or wood cladding. Fibre cement facades protect against fire, moisture, mould and pests.  Conversely uPVC cladding is prone to colour fade and becomes brittle over time, whilst wood can present a fire risk and is also prone to moisture damage.

For bathrooms or wet rooms, HardieBacker® tile backerboards offers superior dimensional stability, stronger tile hanging weight and moisture resistance.  Unlike traditional plasterboard or plywood substrates, HardieBacker protects tiles and grout from discolouration and cracking.

In the unlikely event of damage

In the highly unlikely event of any damage to your James Hardie products, simple contact our customer service team within two months’ of discovery of the issue, and we will instigate our claims procedure. A dated proof of purchase is required. The only prerequisite for claiming against our comprehensive warranty is proper fitting in accordance with our product installation guides.